Privacy Policy

The personal information we collect depends on how you interact with us and the Services. We may collect the following categories, to the extent relevant to your use of the Services:

• Contact information: your name, billing and shipping address, telephone number and email address.
• Financial information: payment card or payment-account details and related transaction information. Payments are processed by payment providers; we do not store complete payment card numbers on our systems.
• Account information: login credentials, preferences and settings associated with an account you choose to create.
• Transaction information: products viewed, added to cart, purchased, returned or exchanged, together with order and transaction history.
• Communications: information you provide when contacting customer support or otherwise communicating with us.
• Device information: browser, device and network information, including IP address and identifiers where available.
• Usage information: information about how and when you interact with the Services, such as pages visited and features used.

We do not intend to collect sensitive personal information unless you voluntarily provide it and it is necessary for a specific request.

We may obtain personal information from the following sources:

• Directly from you: when you place an order, create an account, contact us, subscribe to communications or otherwise submit information through the Services.
• Automatically: through your use of the Services, including through cookies and similar technologies where permitted by your browser settings and applicable law.
• Service providers: from vendors that support our store, payment processing, fulfillment, customer service, analytics, hosting and related operations.
• Partners and other third parties: where they provide information in accordance with their privacy notices and applicable law.

We use personal information for purposes connected with operating the Services, including:

• Providing the Services: processing payments and orders, arranging delivery, managing your account, handling returns and providing customer support.
• Marketing: sending promotional communications where permitted and honoring your communication choices. You can opt out of marketing emails using the unsubscribe link in those messages.
• Security and fraud prevention: authenticating users, protecting transactions, detecting or investigating suspected fraud, abuse or other harmful activity, and safeguarding the Services.
• Communication: responding to requests, providing service updates and administering our relationship with you.
• Legal and operational purposes: complying with applicable laws, responding to lawful requests, enforcing our terms and protecting our rights and the rights of others.

We may disclose personal information to service providers and vendors who perform services for us, such as payment processing, website hosting, analytics, order fulfillment, shipping, customer support and marketing. They may process information only as needed to provide their services to us, subject to applicable requirements.

We may also disclose information when necessary to complete a transaction you request, comply with law or legal process, protect the Services and our rights, or in connection with a business transaction such as a merger or reorganization. We do not disclose personal information for money. Some privacy laws may define certain advertising-related disclosures as a "sale" or "sharing"; where such laws apply, you may exercise applicable choices described below.

Our store is hosted on Shopify. Shopify processes personal information about your access to and use of the Services to provide and improve its platform. Information submitted through the Services is transmitted to Shopify and other providers that may be located outside your country. Shopify may also use information in accordance with its own privacy terms. See Shopify's consumer privacy information at shopify.com/legal/privacy.

Third-party websites: The Services may link to websites or platforms operated by third parties. We are not responsible for their privacy or security practices. Review their policies before providing information.

Children's data: The Services are not intended for children, and we do not knowingly collect personal information from children under the age at which they may consent under applicable law. If you believe a child has provided us personal information, contact us so that we can take appropriate steps.

Security and retention: We use reasonable safeguards designed to protect personal information, but no method of transmission or storage is completely secure. We retain information for as long as reasonably necessary to provide the Services, maintain business records, resolve disputes, comply with legal obligations and enforce agreements. Retention periods depend on the type of information and the purpose for which it was collected.

Depending on where you live, you may have some or all of the following rights regarding your personal information, subject to applicable conditions and exceptions:

• Access: request access to personal information we hold about you.
• Delete: request deletion of personal information we maintain about you.
• Correct: request correction of inaccurate personal information.
• Portability: request a copy of certain personal information or ask that it be transferred where technically feasible.
• Opt out of sale, sharing or targeted advertising: where applicable law provides this right, request that we stop processing personal information for those purposes. We do not knowingly sell personal information for money.
• Global Privacy Control: where legally required, we will treat a recognized Global Privacy Control (GPC) signal from your browser as a request to opt out of applicable sale, sharing or targeted advertising for that browser or device. Recognition of a signal may depend on your jurisdiction and applicable law.
• Communication preferences: unsubscribe from marketing emails using the link in the message. We may still send non-promotional service or transaction communications.

To submit a privacy request, contact us using the details below. We may need to verify your identity and will respond as required by applicable law. You may use an authorized agent where permitted, subject to verification requirements. We will not unlawfully discriminate against you for exercising your rights.

Complaints: If you have a concern about how we handle personal information, contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International transfers: Your personal information may be processed in countries other than the country where you live, including the United States. Where required for transfers from the European Economic Area or the United Kingdom, we rely on an appropriate transfer mechanism, such as an adequacy decision or applicable standard contractual clauses, together with supplementary measures where appropriate. You may contact us for further information about applicable safeguards.

Changes to this policy: We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs or legal requirements. We will post the revised policy on this page and update the date shown above. Please review it periodically.